Deactivating A Student-Facility Admin
If a student no longer works with you, you can deactivate them. This action won't delete their information but will move them to the Inactive Users tab, allowing you to view their details for historical purposes. Deactivating them prevents them from logging in. You can access the list of inactive students in the Students tab on your admin account.
Step 1: Using your username and password, log in to https://training.passtesting.com/login
Step 2: Click on the “Students” tab in the blue navigation bar.
Step 3: Search and select the student you wish to deactivate.
Step 4: Click on their name and then click "Edit Details".
Step 5: Toggle the "Active User" switch from on (blue) to off (white). Then select the blue "Update User" button.
If you have any questions, please contact PASS Testing Support at support@passtesting.com or our Support line at (765)281-5588 Monday through Friday, 8:30 a.m. to 4:30 p.m. EST.