Adding a New Student - Facility Admin

As a Facility Admin, you can add new students to your facility. The information below will show you how to do this properly, step by step.


Step 1.

Using your name and password, log in to https://training.passtesting.com/login.


Step 2.

Click the “Users” button.

Step 3.

Click the GREEN “+ Add New” button.

Step 4.

Please complete the form with all of the new users' information. You don't need to fill out the Employee ID or the Phone Number, but the rest of the form must be completed.

IMPORTANT: Some Companies can assign a username, not the employee’s email address. This username must be unique for each employee. Along with the username, you will be asked for an email address. This can be the company’s email address if your company would like to receive the reminder emails rather than the student receiving the reminder email. This email can be the same for all students if you are set up this way.


Do the following if you receive an error message on the create user screen.

  • If the username you created is not unique in our system, consider adding a series of numbers. For example, if you created Johndoe as the username already used in our system, change it to johndoe42.
  • You will need to retype the password and password confirmation because these are automatically erased when there is an error.
  • Click Create User.

Remember or write down the employee’s username and password, and provide them to the employee. To log in, the employee must go to https://training.passtesting.com/login and enter their username and password.

If you have any questions, please contact PASS Testing Support at support@passtesting.com or our Support line at (765)281-5588 Monday through Friday, 8:30 a.m. to 4:30 p.m. EST.

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